Refund policy
We want you to be completely satisfied with your purchase. If you’re not happy with your item, we’re here to help.
General Return Guidelines
- Returns are accepted within 30 days of delivery.
- Items must be unused, in original condition, and include all original packaging and components.
- Proof of purchase is required for all returns or exchanges.
Product-Specific Conditions
- Repair Parts (e.g. iPhone screens, batteries, ports): Must not be installed or show signs of wear. Installed parts are not eligible for return unless found to be defective.
- Small Components (e.g. seals, gaskets): Due to the nature of these items, we cannot accept returns if there’s any indication of attempted installation or use.
Exchanges
- If you receive a defective or incorrect item, please contact us within 7 days of delivery for a replacement.
Non-Returnable Items
- Items damaged due to improper installation or misuse are not eligible for return.
- Custom orders or special request items may be non-refundable unless defective.
Return Process
- Contact us at support@mobileiphonerepairsd.com to initiate a return.
- Once approved, you’ll receive instructions for returning the item.
- Refunds are issued to the original payment method within 5–7 business days of receiving the item.
Shipping Costs
- Original shipping charges are non-refundable.
- Return shipping is the responsibility of the customer unless the return is due to our error.